Ulta Beauty in Knoxville, Tennessee

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• Renee Haynes

  Posted Dec, 15 2019

  TERRIBLE! I was in the store for almost 3 hours. It was obvious I was struggling and needed assistance. NOT ONE employee asked if they could help me. NOT ONE - the entire time!
  
  Then, as if my experience wasn't already bad enough, the girl who checked me out had no personality and barely spoke to me.
  
  I have always LOVED Ulta. I will NEVER go in that particular location again and I'm seriously considering never giving my business to ANY Ulta again - period!
  
  The staff used to be very friendly and knowledgeable. All I saw were a bunch of young girls who couldn't wait until closing time. Young girls are perfectly fine as long as they know their products and how to treat and work with customers!
  
  I will tell others all of this! I have SEVERAL friends who shop there - for now anyway!

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